McDermott Homes
‘We’ve listened to our clients and found clixifix® offers a modern-day solution to customer care and a way of providing clear communication channels to our customers and subcontractors in relation to issues with a property’. Bev Kemp, Sales Director
Introduction
McDermott Homes is an independent and privately owned developer and has been building high quality family homes, in superb locations across the North West and Yorkshire, since 1992.
The locations of McDermott Homes developments are chosen with care, to ensure an incomparable quality of life, and they apply the same meticulous care and attention to each new build, high quality home, with exquisite attention to detail. Thoughtfully designed and built by craftsmen with the very latest materials, their homes are built to last.
The decision taken by McDermott Homes to implement clixifix® is driven by their 3 pillars: Pledge, Professionalism and Property.
MCdermott Homes Pledge:
To support their residents every step of the way on their buying journey, with all the advice and support to make the home buying process as simple and straightforward as possible.
McDermott Homes Professionalism:
The McDermott Homes team are all trained to the highest standards to ensure that residents are met with professionalism at every stage, delivered in an approachable, helpful, friendly and knowledgeable way.
New Build Property:
All McDermott's new homes are backed by a 24 month DLP and a 10-year NHBC structural warranty.
The implementation of clixifix® means all residents will have access to their own portal of information such as certificates, warranties and home user guides, as well as the ability to log snags and defects straight to the aftercare team for resolution.
McDermott Homes continues to be proud of the customer journey delivered to their buyers and the adoption of clixifix® will further strengthen this.