Metis Homes
"In the end it was just as much the clixifix® team as it was their product that made it easy for us to sign on the dotted line." Bill Warren, Customer Services Manager
Introduction
clixifix® are extremely excited to welcome on board Metis Homes to our ever-growing pool of clients. We are looking forward to working closely alongside their customer care department in order to provide the best service to each and every homeowner.
Metis Homes is known for its honest and straightforward approach, offering its customers a personal service at every stage. In buying a Metis Homes property, purchasers can be confident of excellent support and a top-quality home to enjoy for many years to come.
Based in Fair Oak, Hampshire, Metis Homes was founded in 2007 by current managing director Adam O’Brien and former managing director Tony Burton. Metis Homes has been funded by the RO since its inception in 2007. The RO Group is a privately owned family business, which has been in operation for 90 years, and has a passion for property.
In 2021 Metis Homes acquired an established building contractor to integrate into the business enabling Metis Homes to become a complete housebuilding business, creating a platform to deliver 100 homes per annum.
They'll be using clixifix® to manage aftercare queries on their new build homes, and enhance communications with their residents.
Customer Services Manager Bill Warren said:
"Colleagues within our Office had previous knowledge of the clixifix® system and recommended it to the Customer Service Team. We were in a transitional period and it took a while for us to make a decision; all the while Lucia, Christina and their team were on hand to answer even the most mundane questions. There was never any pressure put on us to make a commitment. In the end it was just as much the clixifix® team as it was their product that made it easy for us to sign on the dotted line."