We at Morlich Homes decided to look into clixifix after some fantastic feedback during some NHBC training sessions. From the initial one to one sessions with Fiona we knew that there was a part of the process that we were missing at Morlich that we could tie together so simply with the right tool. clixifix has been that tool, its straight forward to use and understand, holds all the relevant data in one area and its available at the click of a button when you need it. We are very much looking forward to the positive impacts and changes it will make to the after sales process Lauren Duguid, After Sales
clixifix® are thrilled to announce that privately owned, Scottish based Morlich Homes have chosen to implement our award winning Customer Care and Defect Resolution platform.
With over fifty years of combined property development experience throughout Scotland, their award winning team strive to deliver an unparalleled level of service to all new residents with new homes for first time buyers as well as growing families and down sizers.
After recommendations from industry peers at a construction related training course, hosted by NHBC, the Morlich team quickly identified that clixifix® was the most suitable solution to meet their needs with regards managing their aftercare operation.
Ensuring there is no duplication of data entry, swift access to key reporting metrics and easy visibility of contractor updates, the Morlich Team can now deliver 5* aftercare as intended.