Would you recommend clixifix to other house builders? I would, it has never let us down. It is a superbly easy system to set up and use. Geoffrey Taylor, IT Manager Shanly Group
Shanly Homes - An award-winning regional housebuilder in the South East, which since inception in 1969 has remained committed to developing high-specification, sustainable, architecturally innovative homes designed to complement the local environment and improve the quality of life for those who live there.
When you buy a Shanly Home, you can be confident that you are buying a home of excellent build quality and exquisite design.
How has clixifix changed the way your team manage your Customer Care procedures at Shanly Homes?
We now have a full history against all plots and everything is logged and easy to find. I can now easily review the historical information and all previous issues so can quickly understand why a customer is ringing.
How would you have previously compiled a plot history before clixifix was implemented?
Our team wouldn’t have been able to access this information. It would come from multiple sources and would have been time consuming to compile.
How has clixifix changed the way you manage the Sub-Contractors?
We have saved time chasing Sub-Contractors up over the phone as we can now easily view their job lists and send updates to Sub-Contractors and Site. The onsite teams can see at a glance whether they are performing to standard or not.
Since the development of their first home in 1969, they have remained committed to developing high-specification, sustainable, architecturally innovative homes, designed to complement the local environment and improve the quality of life for those who live there.
Their award-winning team of professionals take great pride in building attractive homes in desirable locations, enhancing landscapes and building communities across London and the South East. All of their new homes benefit from an industry recognised 10-year insurance-backed guarantee.
How much time would say the reporting suite has saved the team in compiling weekly reports?
The reporting suite saves us around 3 hours per week.
How have you found the support from the team at clixifix throughout your time as a customer?
What was your experience of the implementation of clixifix for you and your team?
Would you recommend clixifix to other house builders?
I would, it has never let us down. It is a superbly easy system to set up and use.
Geoffrey Taylor – IT Manager Shanly Group
24-26 Aylesbury End, Beaconsfield HP9 1LW
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Stack London is a Construction Management consultancy & Principal Contracting company specialising in the design and delivery of residential and mixed use development projects.
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Very happy with the training received from clixifix®, and looking forward to starting using the system. It will help my work load massively, and make things much easier for our department
HG Construction is a main contractor and build partner working across the U.K. in residential, commercial, student accommodations and hotel sectors on projects of varying value.
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The PG Group is a Bristol based property developer with a wealth of experience in creating high quality yet affordable homes in Bristol and the surrounding areas.
Create.iF exists to to support Investors, Developers, Constructors and Business, from concept design through to completion.
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HCT Homes Ltd is an experienced and fast-growing UK Property Developer with a solid track record of delivering quality residential property developments.
...Strongly recommend... we are already seeing efficiency benefits across our team.
''Would definitely recommend clixifix due to all of the benefits outlined plus professional pleasant and helpful staff at the clixifix Office.''
Wiggett Homes is the private residential development side of the business, working across the North West of England.
“Our shared belief is that everyone should have access to quality, affordable homes.”
Vistry is a FTSE 250 housebuilding and construction group delivering industry leading performance in constructing a sustainable future.
T A Fisher is a diversified privately-owned property company with more than a century's tradition and a first-class reputation
I was impressed by its simplicity but also by its capabilities. Everyone that I dealt with was very professional and knowledgeable about the product. The web demo was exceptional.
We now manage defects more effectively and efficiently as a team as it’s so much more transparent and easy...
Acorn Cardiff’s philosophy of a bespoke approach to each project means that they produce well considered homes that are absolutely right for the location
All Saints Living build aspirational homes in the residential and commercial sectors across the UK.
"Our mission is to produce homes of the best design and quality of component and construction, combined with the widest customer choice and most customer focused service available in our market place" Kevin Marren (Founder)
Since 1989 Taggart have been creating luxury homes across the Country and beyond. Today they are Northern Irelands premier builder of quality finished homes and developments.
High Quality home builder in Yorkshire. Passionate about design and delivering the best standards in housing to our customers.
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Peter Ward Homes have been building quality new residential properties since 1978 in East Yorkshire and North Lincolnshire.
Urban Splash is a British company which regenerates decaying industrial warehouses, mills, Victorian terraced houses and other buildings. The company has its head office in Castlefield, Manchester, but works across the United Kingdom.
Kendrick Homes deliver quality new Homes in outstanding locations across the West Midlands, Staffordshire, Warwickshire and Worcestershire in the UK.
The integrated structural design facilitates the assembly of buildings up to 24 stories high without the requirement for a secondary structural support system
Every last detail of construction takes into account what our ageing population expects
My opinion is that its been a game changer for our department, and I genuinely could not be without clixifix now!
Vision Homes specialise in residential new homes and premier property conversions in and around London.
Jackson & Jackson Developments own and manage a range of residential and commercial sites across the East Midlands, with a strong focus on our heartland of Lincolnshire.
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Amps Electrical Limited are electrical installation and engineering contractors covering Buckinghamshire, Northamptonshire, Hertfordshire and Oxfordshire. We do a high quality, professional job and provide all our clients with excellent customer service.
Gatsby Homes are a family inspired company, both in the formation structure of the company and the ethos of the homes we deliver. Based in the NE our intentions are to bring homes to the region that are of excellent design, built to an outstanding quality and being finished to the highest standards.
FEC is an international developer and operator of residential, hospitality, and commercial ventures. Since expanding from its Hong Kong roots, the Group has launched operations in 10 countries, with particular focus on mixed-use and residential developments in the Asian and Australian markets.
The Jehu Group is a third generation family owned business with over 80 years of successful trading history.
Rectory Homes have undertaken developments across a range of locations in Oxfordshire, Buckinghamshire, Surrey, Berkshire and Middlesex.
Court collaborates to make property projects happen. As a dynamic and experienced team with a network of trusted collaborators and investors, Court has a proven portfolio of successful developments across Greater Birmingham.
Specialists in complete solutions for registered providers. Lane End Construction build modern homes people want to live in, they are delivered on time, on budget and to the highest standards with safety as the top priority
I have been looking for a simple to use system to track the progress of snagging items from our developments alongside the issues our customers raise in the first few days of living in their new homes. clixifix® meets this need whilst giving our contractors and customers easy access to enable them view the progress and details as well.
Evera Homes are a housing developer with a difference – they are made up of four award winning Housing Associations (Cross Keys Homes, Longhurst, Hyde and Flagship Group).
Ballymore are an international property development company with a reputation for innovative projects that push boundaries and energise cities.
Stonewood Partnerships, forms part of the housing development arm of the Stonewood Group. Born out of a desire to create high quality, innovative new homes of character and distinction. Stonewood Partnerships works in tandem with the group’s award-winning design & building subsidiaries to harness their architectural and construction expertise honed over 45 years.
Launched in 2016, Ward Homes Yorkshire is a new generation of independent house builder dedicated to uncompromising design and quality property development.
An award-winning developer who has built homes for some of the most discerning purchasers from around the world.
Award winning construction Company in Essex, delivering superior commercial and residential building solutions.
We have teamed up with clixifix® to streamline our current after sales procedures, with a view to improving our efficiency in dealing with customers and enabling us to offer a better quality service and speed up our aftersales process.
Our business has grown considerably over the last 3 years and previously we’d been able to manage defects and aftersales care in a fairly rudimentary manner, with excel spreadsheets and a dedicated defects email address. However as the number of completed units has grown we needed to find a more efficient way of managing the process. clixifix® automates much of what was once quite a labour intensive process of defect diagnosis, scheduling relevant subcontractors, and remediation. Most importantly it helps also helps manage the expectations of new residents.
GRIGGS are passionate about creating your new home. Operating within North London and the Home Counties, combining inspirational design and expertise with developing new homes in premier locations.
Our team are committed to delivering excellence through every step of the home buying journey and beyond. The service does not end when we hand over the keys, Clixifix is a centralised online platform enabling all customer care issues to be logged and accessed by our purchasers, customer care team and contractors. One that promotes collaboration to quickly and effectively find the best solution to any issues raised.
Francis Jackson Homes is a family owned housebuilding company specialising in well built traditional homes across the South Midlands.
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Established in 1992, Fermac Properties has worked all over Northern Ireland, across the Residential, Commercial and Civic sectors.
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Founded in 2006 by Gerard Price, Southampton based developer, Bargate Homes have gone from strength to strength. Boasting high quality homes in beautiful locations, they aim to act in a responsible, sustainable, safe & considerate fashion.
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At Dickie and Moore Homes, we are able to offer a level of service and care that goes above and beyond other housebuilders
We put our customers at the heart of everything we do. That's why, as well as building and managing quality homes; we look after the families that live in them and their community.
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“We chose to implement clixifix as it’s one of the best aftercare management systems on the market. We aim to take our processes and procedures to the next level and this system will help to ensure our purchasers receive the very best aftercare service possible.”
Sage is a Registered Provider of affordable housing across England, working with the largest house builders to deliver new housing for Shared Ownership (part buy, part rent) and low-cost rental homes.
Onward is one of the largest registered providers of social housing based solely in the North West of England, with 35,000 homes across Greater Manchester, Cheshire, Merseyside and Lancashire.
The Aftercare team were looking for an updated and current customer focused defect management software to improve our customer service. After significant research we choose clixifix as we believed it best suited our business and most importantly our customers. The clixifix team made the building and implementation of the system seamless.”
A provider of housing & community services, offering support to people in all areas and stages of life and circumstance.
Pobl, a group of companies offering homes and support that make a real difference. “Pobl” is Welsh for “people”. Their name recognises that what matters most to them are the individuals, families and communities they serve, the people they work with and the talented, committed people who deliver their services.
When it comes to customer care, we never forget that the sales process doesn’t end with you moving in; our Customer Charter sets out the high level of service and responsibilities you can expect.
Even when buying a quality new home, there can be the odd teething problem every now and then. It is extremely important for us at River Oaks Homes to be able to resolve any customer care enquiry quickly so our purchasers can get back to enjoying their new home. We have chosen clixifix® to streamline this process, it means enquiries are more efficiently dealt with, customers are able to easily access information about their enquiry, as well as other important property information.
As an award-winning provider of homes, we seek to exceed the expectations of our customers and continuously improve upon the overall experience of all our stakeholders. For this reason, we have chosen to the use clixifix®.
We're a leading housing association with a clear social purpose, providing homes and services people want and can afford.
A S Homes (Scotland) Ltd has established an excellent reputation for the development of niche housing projects featuring well-designed, high specification homes.
Seddon is a family owned and managed business with a history spanning over 120 years and five generations of the Seddon Family.
Peveril Homes has over 30 years of high-quality traditional house-building experience.
We specialise in working with housing associations and local authorities to create new affordable homes which people aspire to live in.
Blue Cedar Homes specialises in providing distinctive homes for people who want to get the most out of their retirement and value the quality of their living environment.