...recommend this product for customer care issues as its just simple to use... Ciaran Holden, Customer Care Manager
We decided as a team to use this system after looking at various options, we had a demonstration and the system looked very up to date and user friendly, after having the free trial it confirmed what we thought and we decided to go live with it.
It captures all our needs in one place and everything is logged in real time.
I would recommend this product for customer care issues as its just simple to use, the reports are good and all stakeholders found their way round it in no time.
Customer Care Manager
The Coach House
6 Swakeleys Road