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Insights / blog

November 17, 2020

SKONTO PLAN IMPLEMENTS CLIXIFIX®, CUSTOMER CARE & DEFECT MANAGEMENT SOFTWARE

clixifix® are delighted to welcome on-board the team at Skonto Plan, to help them streamline their aftercare operations and provide a 5* service to their clients.

Skonto Plan is part of the Skonto Group, a Latvian-based group of 5 companies who build public, residential and infrastructure buildings all over the world. Each company is a leader in its field of operation, delivering the highest standards of work.

Skonto Plan’s main asset is its employees – a team of over 400 highly trained and certified professionals. This, alongside their proactive approach to adopting the newest technologies, ensures sustainable expansion in the future.

Over the years the team have worked with some of the world’s leading developers and contractors, including Berkeley Homes, Barratt London, and Oslo Tre. Skonto Plan have provided a highly valued quality of service to their client, and have therefore been able to establish long-term business relationships.

Skonto Plan have full confidence that their ambitions are backed up by their capabilities, and that they can satisfy the needs of even the most demanding clients.

The team will be now be using clixifix® to manage all aftercare queries through to resolution, and will enable them to deal with issues raised within specified timescales.

Interesting in streamlining your aftercare processes and improve your customer service reputation then get in touch with us today.