In my previous post on how to improve collaboration in your Construction company , I explored the 12 principles of collaboration and how to apply this to your construction business in simple terms....
GEORGE SELL meets the co-founder and managing director of clixifix, a customer care management application powered by a desire to offer better service to both house builder and home-owner. James...
In my last post on – The 5 top barriers to effective collaboration at your Construction Company… I expanded on the obstacles that I have experienced over the last number of years whilst...
Collaboration isn’t something new; it’s been around for many years. Simply put it’s about two or more people working together to create something or to achieve a shared goal. It’s the...
Most Construction Companies have one thing in common: they start off with fairly limited resources. When the time comes to create a Customer Care system or process, it makes sense that any business...
The number of new homes registered in the UK increased by 14% for the rolling quarter December to February compared to the same period last year, according to figures released by NHBC. (News Date:...
Working in Customer care in the Construction Industry can be a very difficult job. Whether you are dealing with a new home-owner or a large public sector client, they expect the same level of...
I am not a huge fan of acronyms or intialisms. Unfortunately the Construction and Software sectors are. We had a lively debate in our office last week regarding the difference between the two. I have...
So things are looking up on the production front… NHBC: Latest figures from NHBC detailing new home volumes across the UK have revealed a 19% increase in the number of new homes registered in...
I had a very interesting discussion with a client today… As Principal Contractors for some major Registered Providers (RP’s) in the UK, they hadn’t re-charged for any defects or...
