From housing developments to care homes, Avari wanted a smarter and more consistent approach to aftercare. With a growing portfolio spanning residential, commercial and partnership projects, Avari...
By Abby, Customer Success Manager at clixifix® When I speak to customer care teams, I often hear the same challenges come up. Defects are being managed across emails, spreadsheets and phone calls....
Check out the highlights of our day with Norse We recently spent the day with the Norse Homes Client Care team to find out how clixifix® has become part of their day-to-day operations and the...
By choosing clixifix®, Laxton Properties have strengthened their aftercare operations by moving away from spreadsheets, emails and manual defect tracking to a platform built specifically for defect...
6 Months with clixifix®: What Early Success Looks Like For many housebuilders, moving from shared inboxes, spreadsheets and manual defect tracking to a dedicated aftercare platform can feel like a...
With a strong focus on delivering exceptional service, Fernham Homes have partnered with clixifix® to strengthen their aftercare operations with a platform built specifically for defect management,...
Customer Care Managers sit at the heart of aftercare, balancing subcontractors, site teams, clients and residents. But what does that look like day to day? We spoke to Sarah Bainbridge at Norse Homes...
United Living is a leading provider of regeneration and retrofit services, focused on revitalising homes and communities across the UK. With expertise in working within occupied properties, they...
For many principal contractors delivering residential developments, defects and aftercare are still managed through spreadsheets, emails, and manual tracking. On the surface, it works, homes are...
AI isn’t some future thing anymore – it’s already changing how people work, right now. Across pretty much every industry, it’s helping teams move faster, cut down admin, and make better...
Aftercare isn’t just about customer satisfaction.It’s about risk.It’s about reputation.And increasingly, it’s about cost control. Recent figures published by the New Homes Quality Board...
A partnership designed to transform customer care in construction We’re excited to announce that Plastic Surgeon, the UK’s leading expert in cosmetic surface repairs, is now live on clixifix®....
