July 15, 2026
1 min read
From housing developments to care homes, Avari wanted a smarter and more consistent approach to aftercare.
With a growing portfolio spanning residential, commercial and partnership projects, Avari Homes recognised the need for a platform that could bring every development and aftercare process into one place. By moving away from spreadsheets, emails and manual defect tracking, they can now manage defects, contractor performance and resident communication through a system built specifically for aftercare.
Using clixifix® gives the Avari team clearer visibility across their portfolio, stronger contractor accountability and a more structured way to deliver excellent customer care, regardless of the project type.
Why Avari chose to streamline aftercare with clixifix®
By Abby, Customer Success Manager at clixifix® When I speak to customer care teams, I often hear the same challenges come up. Defects are being managed across emails, spreadsheets and phone calls. Updates are sitting in different places. Contractors need chasing. Residents want to know what is happening. Internal teams need clear information, but pulling […]
Check out the highlights of our day with Norse We recently spent the day with the Norse Homes Client Care team to find out how clixifix® has become part of their day-to-day operations and the difference it’s made to the way they manage customer care. From launching across 12 houses and 22 apartments simultaneously to […]
By choosing clixifix®, Laxton Properties have strengthened their aftercare operations by moving away from spreadsheets, emails and manual defect tracking to a platform built specifically for defect management. With a growing portfolio and a commitment to delivering excellent customer care, Laxton Properties recognised the need for a more structured approach to managing defects, contractor performance […]
Would you like to see clixifix® in action? Book a demo today!