POCKET LIVING AND CLIXIFIX® CUSTOMER CARE, SIMPLIFIED SOFTWARE.
What was the problem you were experiencing prior to implementing clixifix? From past experience, the main issue was a lack of...
Riva Homes and clixifix® Customer Care, simplified software.
We’re delighted to announce that Riva Homes will be using clixifix® Customer Care software to manage the customer care process...
Choosing the right software vendor for you…
So your business has decided to upgrade its software systems… With so many options out in the marketplace, how can you be sure...
Ask clixifix®: “Our Customer Care is very good, but how can I make it outstanding?”
Outstanding customer service in the construction industry creates what we call Brand Advocates; customers who are willing to...
Are your Customer Care team members using the best tools for the job?
In the Digital Age, where people’s opinions reach far and wide, consumers are far more empowered than ever before. A bad...
Ask clixifix: “How can we manage our sub-contractor’s approach to aftercare?”
Nomination of incorrect trades or sub-contractors by team members can cause confusion, delays, and ultimately frustration for...
“If you take care of the little things, the big things look after themselves.” – Emily Dickinson
A recent study Watermark Consulting (2015) investigated the cumulative total stock returns for two model portfolios comprised of...
What is Net Promoter Score (NPS) and why should you care?
How well do you know your customers? Are they happy with the current level of customer service they’re receiving? What...
Acorn Cardiff & clixifix®
We’re delighted to announce that Acorn Cardiff have joined the ever-growing clixifix user base! After originally joining us...
Ask clixifix: Managing Customer Expectations
Hello and welcome to our very first edition of ‘Ask clixifix’. Ask clixifix will be a monthly article where we take an...
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