clixifix®, Customer Care, shortlisted for the Best IT System or APP at the Housing Excellence Awards 2015.
clixifix®, Customer Care, simplified is knocking on the door of scooping a national award after being shortlisted for the Best...
Dealing with a Customer Care Crisis.
Having an action plan in place is critical, agree who is going to respond to the negative criticism, have a plan in place to deal...
The Construction Industry – Is it all just Customer service?
Contrary to popular belief, the construction Industry is not all about the bricks and mortar, its all about the Customer Service....
What can Principal Contractors do to improve performance on defects and repairs?
In my last post, I explored some areas where both principal contractors and their registered provider partners could possibly...
Showhouse Magazine Supply Chain interview. June 2014.
GEORGE SELL meets the co-founder and managing director of clixifix, a customer care management application powered by a desire to...
How to ensure your collaborative culture succeeds in your Construction Company.
In my last post on – The 5 top barriers to effective collaboration at your Construction Company… I expanded on the...
10 signs you’ve outgrown your homemade Customer Care system.
Most Construction Companies have one thing in common: they start off with fairly limited resources. When the time comes to create...
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