Insights / blog

April 14, 2015

clixifix®, Customer Care, shortlisted for the Best IT System or APP at the Housing Excellence Awards 2015.


clixifix®, Customer Care, simplified is knocking on the door of scooping a national award after being shortlisted for the Best IT System or APP at the Housing Excellence Awards 2015.

The Housing Excellence Awards highlights and rewards those who are leading the way in the social housing sector. The event has grown from strength to strength over the years, with ever-increasing audiences and a consistently high calibre of nominations.

James Farrell, Co-Founder and Managing Director of clixifix®, Customer Care, simplified said

‘‘Handling defects and repairs is something that many House builders and Principal Contractors struggle with particularly when delivering new homes with their Registered Provider partners. Our research has shown that a huge number of construction companies are still using excel spreadsheets and email to manage reported defects and repairs.

clixifix® is a dedicated customer care application which has been written and developed from the inside out by industry experts.

We can empathise with companies who are struggling to get a handle on their reported defects and repairs. clixifix® takes the headache out of the Customer Care process by putting all of these reported issues in a single place, enabling the Principal Contractor or Housebuilder, their Registered Provider partners and their Sub-contractors to manage them together from one secured shared platform.

The clixifix® team has worked extremely hard over over the last 3 years continuously enhancing our application, its fantastic to hear our clients positive feedback and we are delighted to be shortlisted for this award.

Congratulations and best of luck to every finalist, we are looking forward to the awards ceremony!”

Winners will be announced at a presentation evening at Housing Excellence Awards 2015, 6th May 2015 at The Point, Emirates Old Trafford.

More information on clixifix®, Customer Care, simplified can be found here. https://www.clixifix.com/

Further details of the awards can be found by visiting http://awards.housingexcellence.co.uk/