We’re excited to announce that Plastic Surgeon, the UK’s leading expert in cosmetic surface repairs, is now live on clixifix®.
With a nationwide team of more than 200 directly employed finishers, Plastic Surgeon specialises in restoring everything from damaged window frames and chipped worktops to cracked sinks and bathtubs. Their expertise spans uPVC, wood, metal, glass, ceramic, brick, enamel, and stone — delivering high-quality, sustainable, and cost-effective alternatives to replacement.
This new partnership brings together two specialists with a shared mission: to raise the standard of customer care across the construction sector.
Richard Moreton, Sales Director at Plastic Surgeon said…
“Really excited to move the partnership forward, I certainly believe Plastic Surgeon can add great value to the Clixifix ecosystem, and likewise Clixifix can add great value to the highly skilled repair offerings Plastic Surgeon can supply . As we work together and grow, further services Polygon UK can offer should really enhance both our defect management and solution capabilities”
Trusted by leading housebuilders and contractors across the UK and Ireland, clixifix® is an award-winning SaaS platform transforming how aftercare teams manage defects and customer communication.
By streamlining defect reporting, improving collaboration between teams and supply chains, and ensuring full transparency, clixifix® enables aftercare teams to deliver efficient, compliant, and consistently high-quality servicewith every home handed over.
Together, clixifix® and Plastic Surgeon provide an end-to-end solution that allows defects to be recorded, managed, and resolved efficiently — all in one place.
As Head of Customer Success at clixifix® explains:
“This partnership will provide a great connection for all housebuilders on the clixifix® platform. They’ll be able to nominate Plastic Surgeon directly via clixifix®, enabling defects to be resolved quickly and easily.”
The result?
Faster resolution times
Clearer communication with residents
Reduced waste and unnecessary replacements
Stronger reputations for housebuilders
Most importantly, it creates a smoother, more positive experience for homeowners, from handover through to resolution.
This partnership marks another step forward in redefining customer care in construction — combining expert repair services with smart, connected technology.
The future of customer care is here. Are you ready to be part of it?