What is Net Promoter Score (NPS) and why should you care?
How well do you know your customers? Are they happy with the current level of customer service they’re receiving? What...
Acorn Cardiff & clixifix®
We’re delighted to announce that Acorn Cardiff have joined the ever-growing clixifix user base! After originally joining us...
Ask clixifix: Managing Customer Expectations
Hello and welcome to our very first edition of ‘Ask clixifix’. Ask clixifix will be a monthly article where we take an...
Burrington Estates and clixifix®
It is with great pleasure that we welcome Burrington Estates to the clixifix® community! Burrington Estates is at the...
Customer Service in the construction sector – measure what matters.
As the old saying goes: if you can’t measure it, you can’t manage it; and if you aren’t managing it, you probably can’t...
Customer Care lessons learned from Dale Carnegie’s “How to win friends and influence people”
Dale Carnegie’s How to win friends and influence people was first published in 1936 and has sold over 30 million copies...
New appointments at clixifix® Customer Care, Simplified software.
Spennymoor-based clixifix® a digital solutions developer for the building and construction industry, is pleased to announce the...
Taggart Homes and clixifix® Customer Care, simplified software.
Taggart Homes, originally founded in 1989, has a proven track record of delivering thousands of new homes throughout the UK and...
clixifix® scoops innovation of the year award at the North East Business Awards for Durham, Sunderland and South Tyneside.
We are thrilled to have won the innovation of the year award 2107 for Durham, Sunderland and South Tyneside. The awards celebrate...
clixifix® shortlisted for Innovation Award
clixifix® welcomes 2017 with great news! We are proud to announce that we have been shortlisted for the North East Business...
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