November 16, 2022
2 min read
The clixifix® Technicians App allows real-time updates to be sent to residents regarding arrival times for repair / customer care work that has been scheduled for their property.
The technology allows 2-way notifications to be sent, allowing residents to respond to impending visits with additional instructions (e.g. “use side gate today”) or notification of unavailability.
In summary-
Book a demo today at clixifix.com
“Customer engagement” has become a buzz phrase in construction.
Typically, it’s talked about as something radical and transformative which can make it sound expensive, intimidating, and overwhelming.
While customer engagement can be transformative for housebuilders and landlords, it isn’t out of reach. It’s the simple secret ingredient in your recipe for standing out, streamlining, and satisfying everyone involved.
More below.
From housing developments to care homes, Avari wanted a smarter and more consistent approach to aftercare. With a growing portfolio spanning residential, commercial and partnership projects, Avari Homes recognised the need for a platform that could bring every development and aftercare process into one place. By moving away from spreadsheets, emails and manual defect tracking, […]
By Abby, Customer Success Manager at clixifix® When I speak to customer care teams, I often hear the same challenges come up. Defects are being managed across emails, spreadsheets and phone calls. Updates are sitting in different places. Contractors need chasing. Residents want to know what is happening. Internal teams need clear information, but pulling […]
Check out the highlights of our day with Norse We recently spent the day with the Norse Homes Client Care team to find out how clixifix® has become part of their day-to-day operations and the difference it’s made to the way they manage customer care. From launching across 12 houses and 22 apartments simultaneously to […]
Would you like to see clixifix® in action? Book a demo today!