August 26, 2021
1 min read
clixifix® are delighted to welcome on-board the team at Adderstone Living, to help them streamline their aftercare operations and provide a 5* service to their customers.
Adderstone Living is the dedicated social housing division of Adderstone Group, one of the UK’s most well-established, privately owned residential and commercial property development and investment businesses.
Adderstone Living has delivered their first social housing scheme since the company was launched in March – a development of 10 high quality, 2 bedroom properties in Thornaby. Director Stephen McCoy said this is the first of many for Adderstone Living, with a pipeline in place for another 100 new homes across the North East.
Fellow Director Peter Galbraith said: “Quality of design is always at the forefront of our schemes. These homes include modern and stylish kitchens and bathrooms, spacious layouts and good external space making them incredibly desirable family homes.”
The team will be using clixifix® to manage all aftercare queries on their new development in Thornaby, and any future developments.
From housing developments to care homes, Avari wanted a smarter and more consistent approach to aftercare. With a growing portfolio spanning residential, commercial and partnership projects, Avari Homes recognised the need for a platform that could bring every development and aftercare process into one place. By moving away from spreadsheets, emails and manual defect tracking, […]
By Abby, Customer Success Manager at clixifix® When I speak to customer care teams, I often hear the same challenges come up. Defects are being managed across emails, spreadsheets and phone calls. Updates are sitting in different places. Contractors need chasing. Residents want to know what is happening. Internal teams need clear information, but pulling […]
Check out the highlights of our day with Norse We recently spent the day with the Norse Homes Client Care team to find out how clixifix® has become part of their day-to-day operations and the difference it’s made to the way they manage customer care. From launching across 12 houses and 22 apartments simultaneously to […]
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