Exciting times here at clixifix® – we’re proud to announce that we’ve been shortlisted for the Northern Housing Awards 2022 in the Best Digital Transformation category!
Based near Sunderland, clixifix® is committed to the Northeast and boasts some of the most prevalent housebuilders, housing associations, principal contractors and subcontractors in the region and the UK as clients.
Since securing private investment in 2016, clixifix® has gone from strength to strength, growing the team and building an enviable reputation for a truly innovative approach to customer care in the construction industry.
This nomination is a result of the persistence, dedication and commitment of our team. The Northeast region is becoming a hot bed of start-up activity and clixifix® intends to maintain a strong regional presence.
The judges will consider how the platform is used by nominees in this category have helped improve service provision and the process of working with partners/supply chains. They will also consider how the use of technology feeds into industry best practice.
The awards will be judged by a panel of construction professionals from a range of backgrounds. This includes individuals from housing associations, business consultants, and construction software experts.
We spoke with James Farrell (CEO) about the awards nomination and what it means to clixifix®:
“It is incredibly inspiring to be shortlisted for such a significant digital technology award. Our focus has always been on user-experience, and it is great to be recognised for this by leaders in the construction industry.
Handling defects and repairs is something that many construction companies struggle with. Our research has shown that a huge number of businesses are still using excel spreadsheets and email to manage reported defects and repairs. clixifix® is a dedicated customer care application which has been written and developed from the inside out by industry experts.
We can empathise with companies who are struggling to get a handle on their reported defects and repairs. clixifix® takes the headache out of the Customer Care process by putting all reported issues in a single place, enabling the principal contractor or housebuilder, their registered provider partners, and their subcontractors to manage them together from one secured shared platform.
Congratulations and best of luck to every finalist, we are really looking forward to the awards ceremony!”
The Northern Housing Awards will be presented on 17TH May at The Point, Emirates Old Trafford in Manchester.
Who is clixifix®?
clixifix® provides defect and repair resolution software that will deliver lower costs and higher customer satisfaction. Their software is being used by house builders, principal contractors, subcontractors and housing associations. Simple to integrate, clixifix® instantly creates tickets, delegates jobs, and collaborates with stakeholders.