clixifix® software is delighted to announce that we have been shortlisted in the Best customer satisfaction initiative category in the prestigious Housebuilder Awards 2022.
The Housebuilder Awards, run by the leading publication Housebuilder Magazine, are designed to recognise and reward innovation and excellence – recognising those in the industry who are improving quality, design, efficiency and customer care in housebuilding
We are particularly delighted to have been shortlisted for BEST CUSTOMER SATISFACTION INITIATIVE category.
The judges were looking for excellence and imagination in how the entrant company has put the customer at the heart of the home buying process through its company culture and initiatives.
clixifix® is one of the fastest growing property technology start-ups in the UK, and our mission is to simplify customer care software in the construction sector.
The Housebuilder Awards 2022 will be held at a prestigious black tie evening event on Wednesday 10th November at the InterContinental London – The O2.
Congratulations to all of our finalists and we hope to see you on the 10th November.
clixifix® provides defect and repair resolution software that will deliver lower costs and higher customer satisfaction. Their software is being used by housebuilders, principal contractors, subcontractors and housing associations. Simple to integrate, clixifix® instantly creates tickets, delegates jobs, and collaborates with stakeholders. clixifix® launching an innovative Technicians App to help improve efficiency within their defect management platform.
The clixifix® app will revolutionise the last mile customer engagement, geo location mapping and messaging technology, real-time tracking of the service technician, accurate ETAs, and two-way communication. In a revolutionary move in the sector the clixifix® app will deliver the same user experience that consumers enjoy with household brands such as Amazon, Uber, DPD and Just Eat.
From housing developments to care homes, Avari wanted a smarter and more consistent approach to aftercare. With a growing portfolio spanning residential, commercial and partnership projects, Avari Homes recognised the need for a platform that could bring every development and aftercare process into one place. By moving away from spreadsheets, emails and manual defect tracking, […]
By Abby, Customer Success Manager at clixifix® When I speak to customer care teams, I often hear the same challenges come up. Defects are being managed across emails, spreadsheets and phone calls. Updates are sitting in different places. Contractors need chasing. Residents want to know what is happening. Internal teams need clear information, but pulling […]
Check out the highlights of our day with Norse We recently spent the day with the Norse Homes Client Care team to find out how clixifix® has become part of their day-to-day operations and the difference it’s made to the way they manage customer care. From launching across 12 houses and 22 apartments simultaneously to […]