When building new homes, Evera Homes are doing far more than assembling bricks and mortar. They are establishing new communities, where people will build their futures.
Evera is becoming more and more recognisable across Cambridgeshire, Peterborough and the surrounding areas. However, there is always more to do. The partnership hopes to build on its successes, push the brand further and shout about the quality sustainable homes and communities it is creating.
The team will now be using clixifix® to manage all post-handover engagement with residents on their expanding portfolio of residential developments to further enhance their reputation for excellent customer service.
From housing developments to care homes, Avari wanted a smarter and more consistent approach to aftercare. With a growing portfolio spanning residential, commercial and partnership projects, Avari Homes recognised the need for a platform that could bring every development and aftercare process into one place. By moving away from spreadsheets, emails and manual defect tracking, […]
By Abby, Customer Success Manager at clixifix® When I speak to customer care teams, I often hear the same challenges come up. Defects are being managed across emails, spreadsheets and phone calls. Updates are sitting in different places. Contractors need chasing. Residents want to know what is happening. Internal teams need clear information, but pulling […]
Check out the highlights of our day with Norse We recently spent the day with the Norse Homes Client Care team to find out how clixifix® has become part of their day-to-day operations and the difference it’s made to the way they manage customer care. From launching across 12 houses and 22 apartments simultaneously to […]