December 1, 2020
2 min read
clixifix® are thrilled to announce that the Far East Consortium have chosen to implement our award winning defect resolution platform, to enhance their aftercare & client engagement operations.
Far East Consortium (FEC) is an international developer and operator of residential, hospitality, and commercial ventures. Since expanding from its Hong Kong roots, the Group has launched operations in 10 countries, with particular focus on mixed-use and residential developments.
Since 2011, FEC has invested heavily in its UK and mainland Europe developments. The Group currently has over £600m committed expenditure allocated to its various UK sites.
FEC boasts a diverse portfolio of high quality residences in some of the UK’s most desirable locations. They have also become the Joint Venture partner of Manchester City Council, having been selected to develop the Northern Gateway, a regeneration scheme which will deliver up to 15,000 new residential homes across a range of typologies and bring significant growth to the city.
With clixifix®, FEC are creating a 5⭐ robust & efficient aftercare process and we’re delighted to be involved!
The clixifix® platform is agile & web-based, providing an out of the box solution to enhance the customer service offering for FEC & boost their brand. Innovative construction technology will allow for seamless communication between various stakeholders, ensuring a smooth & consistent aftercare journey.
If you’re interested in learning how to upgrade and enhance your own aftercare processes, contact the team today & book a tour here.
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By Abby, Customer Success Manager at clixifix® When I speak to customer care teams, I often hear the same challenges come up. Defects are being managed across emails, spreadsheets and phone calls. Updates are sitting in different places. Contractors need chasing. Residents want to know what is happening. Internal teams need clear information, but pulling […]
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