August 26, 2021
1 min read
clixifix® are delighted to welcome on-board the team at HG Construction to help them streamline their aftercare operations and provide a 5* service to their clients.
HG Construction is a main contractor and build partner working across the UK in the residential, commercial, student accommodation and hotel sectors.
From complex inner-city sites with difficult logistical challenges, to large scale high density schemes, the teams at HG Construction are motivated to exceed expectations by delivering all projects through a variety of construction methodologies and their dynamic, forward thinking nature.
Decades of construction excellence are used to deliver bespoke solutions for customers, and go above and beyond what is expected.
With a commitment to environmental and sustainable best practice, HG Construction pioneers forward thinking and the latest build methods to overcome any challenges the industry may face and bring their customers’ visions to life.
The team will be using clixifix® to manage aftercare queries and communications, to streamline processes and provide their clients with excellent customer service.
From housing developments to care homes, Avari wanted a smarter and more consistent approach to aftercare. With a growing portfolio spanning residential, commercial and partnership projects, Avari Homes recognised the need for a platform that could bring every development and aftercare process into one place. By moving away from spreadsheets, emails and manual defect tracking, […]
By Abby, Customer Success Manager at clixifix® When I speak to customer care teams, I often hear the same challenges come up. Defects are being managed across emails, spreadsheets and phone calls. Updates are sitting in different places. Contractors need chasing. Residents want to know what is happening. Internal teams need clear information, but pulling […]
Check out the highlights of our day with Norse We recently spent the day with the Norse Homes Client Care team to find out how clixifix® has become part of their day-to-day operations and the difference it’s made to the way they manage customer care. From launching across 12 houses and 22 apartments simultaneously to […]
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