clixifix® are thrilled to announce that Big Sky Living has chosen to implement our award winning Customer Care and Defect Resolution platform.

The Big Sky Group was established in 2014 and is wholly owned by South Norfolk Council, which was one of the first local authorities to recognise that if the country was to meet the demand for new homes – for sale, market rent and affordable share equity – it could not just leave it to the traditional housing market.

“I have been looking for a simple to use system to track the progress of snagging items from our developments alongside the issues our customers raise in the first few days of living in their new homes. clixifix® meets this need whilst giving our contractors and customers easy access to enable them view the progress and details as well.”  

Spencer Burrell, Development Director

Big Sky Group consists of Big Sky Developments and Big Sky Property Management who both trade under the Big Sky Living Brand.  The companies provide open market homes, commercial properties, property management services and technical advice.

The Big Sky Team is focused on delivering growth and enhancing the quality of life in South Norfolk by building the right housing in the right places.

“I am looking forward to having a central hub to manage our work from. clixifix® will enable us to manage our workload more effectively and ultimately provide a better service to our clients” 

Alex Alston, Residential Surveyor

With an aim to deliver 100 houses per year across multiple sites and/or phasing on larger sites they are currently focused on their flagship development at St Giles Park, Cringleford where over 300 homes, from five bed executive homes to one bed apartments will be delivered to cater for the diverse local workforce.

Are you keen to improve your quality, defect management and aftercare operation? Book your free demo today or visit our website to learn more.