Why use clixifix®

Connect
Manage
Workflow
Security
Integration

Drive efficiency and compliance across your teams with securely protected and connected contractor portals.

 

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clixifix® is a powerful SaaS platform that provides you with the ability to manage reported defect repairs and maintenance issues aligned to your business KPIs.

 

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Utilise powerful workflows to maintain consistency across your aftercare teams, stakeholders, contractors and residents.

 

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clixifix® ensures enterprise-grade security for your data.

 

 

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Maintain continuity with your data across your systems with clixifix® integration.

 

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SISK Streamlines Defect Management

Perry Shard from Sisk shares his experiences moving to clixifix for streamlined defect management, simplifying aftercare and the decision-making processes.

clixifix® was made for Construction Professionals like you.

Whether you are delivering new homes for sale, working in partnership as a housing association or principal contractor or you’re a subcontractor clixifix® is designed to allow for effortless management of planning tasks and activities relating to your aftercare services

Housebuilders

Tech-savvy homebuyers are disrupting the industry.

Housing Associations

Empowering property managers and residents.

Principal Contractors

You move fast and so do we. Time is money.

Subcontractors

A single source of truth for the team and their clients.

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Client feedback

Core features

clixifix® offers a rich suite of core features to empower your aftercare teams with better defect management. Utilising one source of the truth across your stakeholders, contractors, and residents.

Defect & repair management

Making aftercare easier for construction and aftercare teams.

 Benefits

  • Improve the defect and repair management of your properties aligned to your business KPI’s
  • Control the nomination of internal team members or contractors for tasks to be completed
  • Understand the status and priority of all your defects
  • Reduce administrative time relating to appointments and jobs
Learn more
Contractor portals

Maintain business and communication continuity across your stakeholders.

Benefits

  • Provide your contractors with access to their own clixifix® portal to manage their nominated tasks providing one source of the truth
  • Empower your contractors with the ability to communicate with you live in clixifix®
  • User-defined contractor nomination instructions
  • Control your contractor portal KPI’s
Learn more
Live activity feed

An at-a-glance view of the status of your most recent aftercare.

Benefits

  • Use real time data to understand all defect and repair work
  • Live communication across your aftercare teams and contractors
  • Filter activity and data across all your schemes and plots
  • All activity is time and date stamped
Learn more
Digital libraries

Digitise your documentation and supporting materials.

Benefits

  • Store digital libraries of documentation against your schemes and plots
  • Digital image capture and annotation
  • Paperless job management
  • Associate digital content with defects and audits
Learn more
Digital sign off

Defect resolution proof and evidence capture with sign on glass.

Benefits

  • Reduce reliance on the paper-based signature capture
  • Digital image capture and annotation
  • Resident signature capture with sign on glass
  • Evidence captured is all auditable within clixifix®
Learn more
Digital workflows

Achieve your goals with automated defect management processes.

Benefits

  • Utilise pre-defined workflows to communicate and nominate defect repairs across your supply chain
  • Defect status is defined based on a live KPI clock
  • Realtime notifications via clixifix® email or desktop alerts
  • Communicate directly into clixifix® from an external email
Learn more
Reporting

Use your clixifix® data to make smarter business decisions.

Benefits

  • Interrogate your clixifix® data using the clixifix® reporting tool
  • Understand your contractor’s performance
  • Give your stakeholders a holistic view of defect trend analysis
  • Export your data for interrogation outside of clixifix®
Learn more
Audits and inspections

Improve defect resolution with configurable audits and inspection lists.

Benefits

  • Compile your defects across your properties into audits and inspection lists ready for action
  • Predefine your audit or inspection list types to maintain continuity
  • Bulk action nominations reduce workloads
  • Utilise tasks to set reminders directly to your inbox
Learn more
Defect & repair management

Making aftercare easier for construction and aftercare teams.

 Benefits

  • Improve the defect and repair management of your properties aligned to your business KPI’s
  • Control the nomination of internal team members or contractors for tasks to be completed
  • Understand the status and priority of all your defects
  • Reduce administrative time relating to appointments and jobs
Learn more
Live activity feed

An at-a-glance view of the status of your most recent aftercare.

Benefits

  • Use real time data to understand all defect and repair work
  • Live communication across your aftercare teams and contractors
  • Filter activity and data across all your schemes and plots
  • All activity is time and date stamped
Learn more
Digital sign off

Defect resolution proof and evidence capture with sign on glass.

Benefits

  • Reduce reliance on the paper-based signature capture
  • Digital image capture and annotation
  • Resident signature capture with sign on glass
  • Evidence captured is all auditable within clixifix®
Learn more
Reporting

Use your clixifix® data to make smarter business decisions.

Benefits

  • Interrogate your clixifix® data using the clixifix® reporting tool
  • Understand your contractor’s performance
  • Give your stakeholders a holistic view of defect trend analysis
  • Export your data for interrogation outside of clixifix®
Learn more
Contractor portals

Maintain business and communication continuity across your stakeholders.

Benefits

  • Provide your contractors with access to their own clixifix® portal to manage their nominated tasks providing one source of the truth
  • Empower your contractors with the ability to communicate with you live in clixifix®
  • User-defined contractor nomination instructions
  • Control your contractor portal KPI’s
Learn more
Digital libraries

Digitise your documentation and supporting materials.

Benefits

  • Store digital libraries of documentation against your schemes and plots
  • Digital image capture and annotation
  • Paperless job management
  • Associate digital content with defects and audits
Learn more
Digital workflows

Achieve your goals with automated defect management processes.

Benefits

  • Utilise pre-defined workflows to communicate and nominate defect repairs across your supply chain
  • Defect status is defined based on a live KPI clock
  • Realtime notifications via clixifix® email or desktop alerts
  • Communicate directly into clixifix® from an external email
Learn more
Audits and inspections

Improve defect resolution with configurable audits and inspection lists.

Benefits

  • Compile your defects across your properties into audits and inspection lists ready for action
  • Predefine your audit or inspection list types to maintain continuity
  • Bulk action nominations reduce workloads
  • Utilise tasks to set reminders directly to your inbox
Learn more

clixifix® advanced defect management

clixifix® is designed to help you streamline and digitise your defect management for your new homeowners, when you feel you are ready to take your defect management to the next level clixifix® offers a suite of advanced features which will help you make this leap

Technicians app

Our live tracking app helps keep your business and your customers connected.

Benefits

  • Send job details directly to your workforce
  • Realtime location tracking to help prevent failed appointments
  • Reduce dependency on paper with the ability to sign on glass and capture closing commentary
  • Improve your NPS with instant customer satisfaction feedback
Learn more
Configurable forms

Reduce your reliance on paper forms by building them directly into clixifix®

Benefits

  • Ready-made components for easy document creation
  • Ability to capture digital signatures
  • Automate the creation of inspection lists and audits
  • Exportable as a PDF
Learn more
Residents portal

Offer industry-leading customer service to your residents.

Benefits

  • Exceed customer expectations with a self-service portal
  • Provide your residents with the functionality to communicate with you live in clixifix®
  • Reduce paper usage by sharing documentation live in the Residents Portal
  • Improve your residents access to information which is key to them 24/7
Learn more
Defect costs analysis

Truly understand how much aftercare is costing your business.

Benefits

  • Capture and store cost centres on clixifix®
  • Track and report on profit loss & gains associated with your aftercare
Learn more
Demo sandbox

Allow for seamless experimentation of all clixifix® functionality.

Benefits

  • Experiment with features with no limit to data entry
  • Provide your new users with an environment for training and development
Learn more
Complaints module

Ensure you have a robust complaints process within clixifix®

Benefits

  • Improve your compliance with the NHQB
  • Utilise predefined workflows to manage new or ongoing complaints
  • Communicate via email directly from within the complaint’s module
  • Keep up to date with the complaint’s module live activity feed
Learn more
Premium calendar & scheduling

View and manage your workforce and schedule them to appointments.

Benefits

  • Schedule your workforce based on availability
  • A richer set of calendar customisation capabilities
  • Understand appointments associated to each of your workforce
  • Reduce workforce diary conflicts
Learn more
Technicians app

Our live tracking app helps keep your business and your customers connected.

Benefits

  • Send job details directly to your workforce
  • Realtime location tracking to help prevent failed appointments
  • Reduce dependency on paper with the ability to sign on glass and capture closing commentary
  • Improve your NPS with instant customer satisfaction feedback
Learn more
Residents portal

Offer industry-leading customer service to your residents.

Benefits

  • Exceed customer expectations with a self-service portal
  • Provide your residents with the functionality to communicate with you live in clixifix®
  • Reduce paper usage by sharing documentation live in the Residents Portal
  • Improve your residents access to information which is key to them 24/7
Learn more
Demo sandbox

Allow for seamless experimentation of all clixifix® functionality.

Benefits

  • Experiment with features with no limit to data entry
  • Provide your new users with an environment for training and development
Learn more
Premium calendar & scheduling

View and manage your workforce and schedule them to appointments.

Benefits

  • Schedule your workforce based on availability
  • A richer set of calendar customisation capabilities
  • Understand appointments associated to each of your workforce
  • Reduce workforce diary conflicts
Learn more
Configurable forms

Reduce your reliance on paper forms by building them directly into clixifix®

Benefits

  • Ready-made components for easy document creation
  • Ability to capture digital signatures
  • Automate the creation of inspection lists and audits
  • Exportable as a PDF
Learn more
Defect costs analysis

Truly understand how much aftercare is costing your business.

Benefits

  • Capture and store cost centres on clixifix®
  • Track and report on profit loss & gains associated with your aftercare
Learn more
Complaints module

Ensure you have a robust complaints process within clixifix®

Benefits

  • Improve your compliance with the NHQB
  • Utilise predefined workflows to manage new or ongoing complaints
  • Communicate via email directly from within the complaint’s module
  • Keep up to date with the complaint’s module live activity feed
Learn more

Book a demo

Have a question? Need help getting your Free Trial started? Maybe you just want to say hello?


Metropolitan Thames Valley Housing

MTVH adopts clixifix for efficient defect management, transitioning from disjointed email tickets to a centralised system that enhances communication with contractors.

clixifix® is the NHQB’s first accredited supply partner. Learn more about our partnership and download our free resource today.
Learn more

Or find out more about the NHQB, visit their website at www.nhqb.org.uk

How to be compliant with the NHQC?
October 2022  |  1.33 MB
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How clixifix® is connecting aftercare teams and operations
19K+

CONNECTED SUBCONTRACTORS

130K+

clixifix® USERS

1.8m+

DEFECTS RESOLVED

295K+

PROPERTIES MANAGED