Showhouse Magazine Supply Chain interview. June 2014.
GEORGE SELL meets the co-founder and managing director of clixifix, a customer care management application powered by a desire to...
How to ensure your collaborative culture succeeds in your Construction Company.
In my last post on – The 5 top barriers to effective collaboration at your Construction Company… I expanded on the...
The 5 top barriers to effective collaboration at your Construction Company.
Collaboration isn’t something new; it’s been around for many years. Simply put it’s about two or more people working...
10 signs you’ve outgrown your homemade Customer Care system.
Most Construction Companies have one thing in common: they start off with fairly limited resources. When the time comes to create...
Is your House building Company too busy to improve?
The number of new homes registered in the UK increased by 14% for the rolling quarter December to February compared to the same...
How empowering your customer care team will lead to excellent customer service.
Working in Customer care in the Construction Industry can be a very difficult job. Whether you are dealing with a new home-owner...
Why Construction Companies should embrace Software as a Service (SaaS or cloud-based software)
I am not a huge fan of acronyms or intialisms. Unfortunately the Construction and Software sectors are. We had a lively debate in...
Is it time to collaborate with new home owners on their Defects and Repairs?
So things are looking up on the production front… NHBC: Latest figures from NHBC detailing new home volumes across the UK...
Principal Contractors and Registered Providers approach to Defects and Repairs.
I had a very interesting discussion with a client today… As Principal Contractors for some major Registered Providers...
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