ADVANCED FEATURES
clixifix® Advanced Defect Management.
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118k+ users
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1.5m+ defects resolved
clixifix® advanced defect management
clixifix® is designed to help you streamline and digitise your defect management for your new homeowners, when you feel you are ready to take your defect management to the next level clixifix® offers a suite of advanced features which will help you make this leap
Technicians app
Our live tracking app to help keep your business and your customers connected.
Benefits
- Send job details directly to your workforce
- Realtime location tracking to help prevent failed appointments
- Reduce dependency on paper with the ability to sign on glass and capture closing commentary
- Improve your NPS with instant customer satisfaction feedback
Configurable forms
Reduce your reliance on paper forms by building them directly into clixifix®
Benefits
- Ready-made components for easy document creation
- Ability to capture digital signatures
- Automate the creation of inspection lists and audits
- Exportable as a PDF
Residents portal
Offer industry-leading customer service to your residents.
Benefits
- Exceed customer expectations with a self-service portal
- Provide your residents with the functionality to communicate with you live in clixifix®
- Reduce paper usage by sharing documentation live in the Residents Portal
- Improve your residents access to information which is key to them 24/7
Defect costs analysis
Truly understand how much aftercare is costing your business
Benefits
- Capture and store cost centres on clixifix®
- Track and report on profit loss & gains associated with your aftercare
Demo sandbox
Allow for seamless experimentation of all clixifix® functionality
Benefits
- Experiment with features with no limit to data entry
- Provide your new users with an environment for training and development
Complaints module
Ensure you have a robust complaints process within clixifix®
Benefits
- Improve your compliance with the NHQB
- Utilise predefined workflows to manage new or ongoing complaints
- Communicate via email directly from within the complaint’s module
- Keep up to date with the complaint’s module live activity feed
Premium calendar & scheduling
View and manage your workforce and schedule them to appointments.
Benefits
- Schedule your workforce based on availability
- A richer set of calendar customisation capabilities
- Understand appointments associated to each of your workforce
- Reduce workforce diary conflicts
Technicians app
Our live tracking app to help keep your business and your customers connected.
Benefits
- Send job details directly to your workforce
- Realtime location tracking to help prevent failed appointments
- Reduce dependency on paper with the ability to sign on glass and capture closing commentary
- Improve your NPS with instant customer satisfaction feedback
Residents portal
Offer industry-leading customer service to your residents.
Benefits
- Exceed customer expectations with a self-service portal
- Provide your residents with the functionality to communicate with you live in clixifix®
- Reduce paper usage by sharing documentation live in the Residents Portal
- Improve your residents access to information which is key to them 24/7
Demo sandbox
Allow for seamless experimentation of all clixifix® functionality
Benefits
- Experiment with features with no limit to data entry
- Provide your new users with an environment for training and development
Premium calendar & scheduling
View and manage your workforce and schedule them to appointments.
Benefits
- Schedule your workforce based on availability
- A richer set of calendar customisation capabilities
- Understand appointments associated to each of your workforce
- Reduce workforce diary conflicts
Configurable forms
Reduce your reliance on paper forms by building them directly into clixifix®
Benefits
- Ready-made components for easy document creation
- Ability to capture digital signatures
- Automate the creation of inspection lists and audits
- Exportable as a PDF
Defect costs analysis
Truly understand how much aftercare is costing your business
Benefits
- Capture and store cost centres on clixifix®
- Track and report on profit loss & gains associated with your aftercare
Complaints module
Ensure you have a robust complaints process within clixifix®
Benefits
- Improve your compliance with the NHQB
- Utilise predefined workflows to manage new or ongoing complaints
- Communicate via email directly from within the complaint’s module
- Keep up to date with the complaint’s module live activity feed
Clients
Testimonials
“Before we started working with clixifix®, queries and defect issues from customers were coming to the team via emails, which was causing delays in raising tickets for contractors. Once we started working with the at clixifix® our working process became much more efficient”
“Our vision is to design and build quality homes that people aspire to live in, and we are proud to build high-quality homes that bring something different to the areas in which we operate. The team at Story Homes now use clixifix® to manage all aftercare queries on their new build developments ”
“The team at Higgins Group use clixifix® to manage all aftercare queries on their new build developments. This ensures communication is centralised and everyone is on the same page when it comes to aftercare – from the internal team, to their clients, and their contractors”
“As a result of our successes over the last five years we have created a pipeline that comprises over 3,000 homes. This is in addition to the sector-defining deals we continue to lead on with some of the UK’s largest institutional investors, developers, housing associations and councils. The team at Ilke Homes use clixifix® to manage aftercare queries on their new builds from all their clients from one place.”
“Using clixifix® has had a huge impact on our approach to communicating to customers and contractors and has improved our efficiency and visibility. Using a system like this has brought us in line with other developers and has given us clear and concise reports and analysis.”
Book a demo
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