clixifix® advanced defect management

clixifix® is designed to help you streamline and digitise your defect management for your new homeowners, when you feel you are ready to take your defect management to the next level clixifix® offers a suite of advanced features which will help you make this leap

Technicians app

Our live tracking app to help keep your business and your customers connected.

Benefits

  • Send job details directly to your workforce
  • Realtime location tracking to help prevent failed appointments
  • Reduce dependency on paper with the ability to sign on glass and capture closing commentary
  • Improve your NPS with instant customer satisfaction feedback
Learn more
Configurable forms

Reduce your reliance on paper forms by building them directly into clixifix®

Benefits

  • Ready-made components for easy document creation
  • Ability to capture digital signatures
  • Automate the creation of inspection lists and audits
  • Exportable as a PDF
Learn more
Residents portal

Offer industry-leading customer service to your residents.

Benefits

  • Exceed customer expectations with a self-service portal
  • Provide your residents with the functionality to communicate with you live in clixifix®
  • Reduce paper usage by sharing documentation live in the Residents Portal
  • Improve your residents access to information which is key to them 24/7
Learn more
Defect costs analysis

Truly understand how much aftercare is costing your business

Benefits

  • Capture and store cost centres on clixifix®
  • Track and report on profit loss & gains associated with your aftercare
Learn more
Demo sandbox

Allow for seamless experimentation of all clixifix® functionality

Benefits

  • Experiment with features with no limit to data entry
  • Provide your new users with an environment for training and development
Learn more
Complaints module

Ensure you have a robust complaints process within clixifix®

Benefits

  • Improve your compliance with the NHQB
  • Utilise predefined workflows to manage new or ongoing complaints
  • Communicate via email directly from within the complaint’s module
  • Keep up to date with the complaint’s module live activity feed
Learn more
Premium calendar & scheduling

View and manage your workforce and schedule them to appointments.

Benefits

  • Schedule your workforce based on availability
  • A richer set of calendar customisation capabilities
  • Understand appointments associated to each of your workforce
  • Reduce workforce diary conflicts
Learn more
Technicians app

Our live tracking app to help keep your business and your customers connected.

Benefits

  • Send job details directly to your workforce
  • Realtime location tracking to help prevent failed appointments
  • Reduce dependency on paper with the ability to sign on glass and capture closing commentary
  • Improve your NPS with instant customer satisfaction feedback
Learn more
Residents portal

Offer industry-leading customer service to your residents.

Benefits

  • Exceed customer expectations with a self-service portal
  • Provide your residents with the functionality to communicate with you live in clixifix®
  • Reduce paper usage by sharing documentation live in the Residents Portal
  • Improve your residents access to information which is key to them 24/7
Learn more
Demo sandbox

Allow for seamless experimentation of all clixifix® functionality

Benefits

  • Experiment with features with no limit to data entry
  • Provide your new users with an environment for training and development
Learn more
Premium calendar & scheduling

View and manage your workforce and schedule them to appointments.

Benefits

  • Schedule your workforce based on availability
  • A richer set of calendar customisation capabilities
  • Understand appointments associated to each of your workforce
  • Reduce workforce diary conflicts
Learn more
Configurable forms

Reduce your reliance on paper forms by building them directly into clixifix®

Benefits

  • Ready-made components for easy document creation
  • Ability to capture digital signatures
  • Automate the creation of inspection lists and audits
  • Exportable as a PDF
Learn more
Defect costs analysis

Truly understand how much aftercare is costing your business

Benefits

  • Capture and store cost centres on clixifix®
  • Track and report on profit loss & gains associated with your aftercare
Learn more
Complaints module

Ensure you have a robust complaints process within clixifix®

Benefits

  • Improve your compliance with the NHQB
  • Utilise predefined workflows to manage new or ongoing complaints
  • Communicate via email directly from within the complaint’s module
  • Keep up to date with the complaint’s module live activity feed
Learn more
Testimonials
“Before we started working with clixifix®, queries and defect issues from customers were coming to the team via emails, which was causing delays in raising tickets for contractors. Once we started working with the at clixifix® our working process became much more efficient”
“Our vision is to design and build quality homes that people aspire to live in, and we are proud to build high-quality homes that bring something different to the areas in which we operate. The team at Story Homes now use clixifix® to manage all aftercare queries on their new build developments ”
“The team at Higgins Group use clixifix® to manage all aftercare queries on their new build developments. This ensures communication is centralised and everyone is on the same page when it comes to aftercare – from the internal team, to their clients, and their contractors”
“As a result of our successes over the last five years we have created a pipeline that comprises over 3,000 homes. This is in addition to the sector-defining deals we continue to lead on with some of the UK’s largest institutional investors, developers, housing associations and councils. The team at Ilke Homes use clixifix® to manage aftercare queries on their new builds from all their clients from one place.”
“Using clixifix® has had a huge impact on our approach to communicating to customers and contractors and has improved our efficiency and visibility. Using a system like this has brought us in line with other developers and has given us clear and concise reports and analysis.”

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