OUR FEATURES
clixifix®
Defect Management.
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1.5m defects resolved
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275K+ properties
Core features
clixifix® offers a rich suite of core features to empower your aftercare teams with better defect management. Utilising one source of the truth across your stakeholders, contractors, and residents.
Defect & repair management
Making aftercare easier for construction
Benefits
- Improve the defect and repair management of your properties aligned to your business KPI’s
- Control the nomination of internal team members or contractors for tasks to be completed
- Understand the status and priority of all your defects
- Reduce administrative time relating to appointments and jobs
Contractor portals
Maintain business and communication continuity across your contractor supply chain
Benefits
- Provide your contractors with access to their own clixifix portal to manage their nominated tasks providing one source of the truth
- Empower your contractors with the ability to communicate with you live in clixifix®
- User-defined contractor nomination instructions
- Control your contractor portal KPI’s
Live activity feed
An at-a-glance view of the status of your most recent aftercare
Benefits
- Use real time data to understand all defect and repair work
- Live communication across your aftercare teams and contractors
- Filter activity and data across all your schemes and plots
- All activity is time and date stamped
Digital libraries
Digitise your documentation and supporting materials
Benefits
- Store digital libraries of documentation against your schemes and plots
- Digital image capture and annotation
- Paperless job management
- Associate digital content with defects and audits
Digital sign off
Defect resolution proof and evidence capture
Benefits
- Reduce reliance on paper-based signature capture
- Digital image capture and annotation
- Resident signature capture with sign on glass
- Evidence captured is all auditable within clixifix®
Digital workflows
Achieve your goals with automated defect management processes
Benefits
- Utilise pre-defined workflows to communicate and nominate defect repairs across your supply chain
- Defect status is defined based on a live KPI clock
- Realtime notifications via clixifix® email or desktop alerts
- Communicate directly into clixifix from an external email
Reporting
Use your clixifix® data to make smarter business decisions
Benefits
- Interrogate your clixifix data using the clixifix reporting tool
- Understand your contractor’s performance
- Give your stakeholders a holistic view of defect trend analysis
- Export your data for interrogation outside of clixifix®
Audits and inspections
Improve defect resolution with configurable audits and inspection lists
Benefits
- Compile your defects across your properties into audits and inspection lists ready for action
- Predefine your audit or inspection list types to maintain continuity
- Bulk action nominations reduce workloads
- Utilise tasks to set reminders directly to your inbox
Defect & repair management
Making aftercare easier for construction
Benefits
- Improve the defect and repair management of your properties aligned to your business KPI’s
- Control the nomination of internal team members or contractors for tasks to be completed
- Understand the status and priority of all your defects
- Reduce administrative time relating to appointments and jobs
Live activity feed
An at-a-glance view of the status of your most recent aftercare
Benefits
- Use real time data to understand all defect and repair work
- Live communication across your aftercare teams and contractors
- Filter activity and data across all your schemes and plots
- All activity is time and date stamped
Digital sign off
Defect resolution proof and evidence capture
Benefits
- Reduce reliance on paper-based signature capture
- Digital image capture and annotation
- Resident signature capture with sign on glass
- Evidence captured is all auditable within clixifix®
Reporting
Use your clixifix® data to make smarter business decisions
Benefits
- Interrogate your clixifix data using the clixifix reporting tool
- Understand your contractor’s performance
- Give your stakeholders a holistic view of defect trend analysis
- Export your data for interrogation outside of clixifix®
Contractor portals
Maintain business and communication continuity across your contractor supply chain
Benefits
- Provide your contractors with access to their own clixifix portal to manage their nominated tasks providing one source of the truth
- Empower your contractors with the ability to communicate with you live in clixifix®
- User-defined contractor nomination instructions
- Control your contractor portal KPI’s
Digital libraries
Digitise your documentation and supporting materials
Benefits
- Store digital libraries of documentation against your schemes and plots
- Digital image capture and annotation
- Paperless job management
- Associate digital content with defects and audits
Digital workflows
Achieve your goals with automated defect management processes
Benefits
- Utilise pre-defined workflows to communicate and nominate defect repairs across your supply chain
- Defect status is defined based on a live KPI clock
- Realtime notifications via clixifix® email or desktop alerts
- Communicate directly into clixifix from an external email
Audits and inspections
Improve defect resolution with configurable audits and inspection lists
Benefits
- Compile your defects across your properties into audits and inspection lists ready for action
- Predefine your audit or inspection list types to maintain continuity
- Bulk action nominations reduce workloads
- Utilise tasks to set reminders directly to your inbox
Clients
Testimonials
“Before we started working with clixifix®, queries and defect issues from customers were coming to the team via emails, which was causing delays in raising tickets for contractors. Once we started working with the at clixifix® our working process became much more efficient”
“I would highly recommend clixifix® to any company, particularly for defect management. clixifix® was a really easy system to get on board with and to navigate. It makes our lives so much easier”
“Our vision is to design and build quality homes that people aspire to live in, and we are proud to build high-quality homes that bring something different to the areas in which we operate. The team at Story Homes now use clixifix® to manage all aftercare queries on their new build developments ”
“The team at Higgins Group use clixifix® to manage all aftercare queries on their new build developments. This ensures communication is centralised and everyone is on the same page when it comes to aftercare – from the internal team, to their clients, and their contractors”
“As a result of our successes over the last five years we have created a pipeline that comprises over 3,000 homes. This is in addition to the sector-defining deals we continue to lead on with some of the UK’s largest institutional investors, developers, housing associations and councils. The team at Ilke Homes use clixifix® to manage aftercare queries on their new builds from all their clients from one place.”
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