OUR COMPANY / CUSTOMER STORIES
Beechcroft Developments
Founded in 1984, Beechcroft Developments has a legacy of excellence in creating exclusive homes and communities.
https://www.beechcroft.co.uk
5+
Oxfordshire
Housebuilder
Introduction
Beechcroft Developments, a prominent property developer, is the latest to join our clixifix® user community, aiming to optimize their customer care procedures and uphold exceptional customer satisfaction standards.
Throughout its journey, the company has embraced a core set of values that underpin every project they undertake. Beechcroft Developments aims to seamlessly blend the traditional charm and character of a property with contemporary amenities and modern conveniences, ensuring each home meets the demands of discerning buyers while retaining a sense of timelessness.
By embracing the clixifix® technology, Beechcroft Developments takes a significant step toward optimising their aftercare operations. The Customer Service team are now able to streamline their defect reporting and resolution processes. Project teams can easily report and track issues against set KPIs, assign responsibilities, and monitor progress until the defects are resolved. This streamlined workflow minimises delays, improves collaboration, and ensures that every issue is addressed promptly and efficiently.
“We invest a great deal of time and effort into the design of our retirement communities and our special projects, paying close attention to every detail from landscaping to specification.”
Chris Thompson, Managing Director
