A day in the life of a Client Care Manager at Norse Homes
Customer Care Managers sit at the heart of aftercare, balancing subcontractors, site teams, clients and residents. But what does...
Celebrating 12 Years with United Living
United Living is a leading provider of regeneration and retrofit services, focused on revitalising homes and communities across...
Why doing nothing is the most expensive aftercare strategy
For many principal contractors delivering residential developments, defects and aftercare are still managed through spreadsheets,...
AI in the Workplace: What it means for construction and clixifix®
AI isn’t some future thing anymore – it’s already changing how people work, right now. Across pretty much every...
The True Cost of Complaints in Aftercare
Aftercare isn’t just about customer satisfaction.It’s about risk.It’s about reputation.And increasingly, it’s about cost...
clixifix® partners with Plastic Surgeon
A partnership designed to transform customer care in construction We’re excited to announce that Plastic Surgeon, the UK’s...
Cyden Homes Reduce Customer Care by 67%
Managing customer care effectively is one of the biggest challenges facing housebuilders today — particularly as email volumes...
Welcoming Oakley North East to clixifix®
The clixifix® team recently had the pleasure of welcoming Oakley North East to our offices for a comprehensive onboarding...
How Tech and Data Improves Resident Experience
The way we live, work, and interact with our homes is changing. Technology and data are reshaping everything from comfort and...
Celebrating 5 Years of Adderstone Living and clixifix®
In 2020, Adderstone Group launched its dedicated social housing division, Adderstone Living, to make a real difference....
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