Managing customer care effectively is one of the biggest challenges facing housebuilders today — particularly as email volumes increase and teams are stretched. For Cyden Homes, adopting clixifix®...
The clixifix® team recently had the pleasure of welcoming Oakley North East to our offices for a comprehensive onboarding session. The day provided a valuable opportunity to meet the team...
The way we live, work, and interact with our homes is changing. Technology and data are reshaping everything from comfort and convenience to how issues are reported and resolved. For developers and...
In 2020, Adderstone Group launched its dedicated social housing division, Adderstone Living, to make a real difference. Delivering affordable housing solutions – from family accommodation and...
The construction industry has been on its digital journey for over 30 years – but in the last few years, things have really started to accelerate. From advanced surveying to real-time collaboration...
Yes, some UK housebuilders are actively striving for zero defects at the handover stage of new builds. This goal is driven by the need to improve customer satisfaction, reduce costs associated with...
In a world where customer expectations are higher than ever, poor aftercare isn’t just a nuisance – it’s a profit killer. For businesses in construction, property management, and...
At clixifix®, we love seeing our platform being put to great use – and few use it better than the team at Seddon Construction. With nearly seven years of partnership behind us, we recently had...
Customer satisfaction is at the core of every great homebuilder – and the HBF Star Rating is the gold standard of recognition. ⭐️ But with changes coming in 2026, the game is evolving… Are...
In the construction and housebuilding industry, efficient customer care is crucial for maintaining a strong reputation, ensuring customer satisfaction, and driving long-term success. Buying a home is...
Today is World Mental Health Day 2024, and with this focus on mental health in the workplace, we look at the alarming rates of mental health challenges within the construction sector and identifies...
The process of identifying and resolving defects, commonly known as snagging, is a significant pain point for new-build home buyers. According to the latest National New Homes Customer Satisfaction...
